FOCUS
Learn to listen
By Nicora Placa
Categories: Continuous improvement, Facilitation, Learning designsFebruary 2020
Vol 41, No. 1
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HELPFUL INTERVIEW QUESTIONS AND PROMPTS
- How do you know?
- How did you figure that out?
- Why did you … (e.g. write that, draw that)? How did that help you?
- I noticed that you stopped what you were doing just now/crossed something out. What were you thinking there?
- Why did you change your mind/answer?
- I don’t know what you mean by that. Will you show me with a picture/with the manipulatives in front of you?
- Can you tell me what ________ means?
COMMENTS AND QUESTIONS TO AVOID
- That’s right!
- Good job!
- What if you …?
- You know that if you just …
- Remember what we did in class last week …
- Oh, I see what you did. You …
- Do you mean …?
COMMON MISTAKES
Here are common mistakes that keep educators from listening to students:
- Listening only for the right answer.
- Listening only for a particular solution path.
- Thinking about the next instructional move instead of listening to the student.
- Assuming that students are thinking the same way we are thinking.
- Not listening for what students know.
- Not listening for the informal knowledge students bring to the problem.
- Not trying to make sense of what students are doing
References
Carpenter, T.P. & Fennema, E. (1992). Cognitively guided instruction: Building on the knowledge of students and teachers. International Journal of Educational Research, 17(5), 457-470.
DuFour, R. & Eaker, R. (2009). Professional learning communities at work: Best practices for enhancing students achievement. Bloomington, IN: Solution Tree Press.
Fennema, E., Carpenter, T.P., Franke, M.L., Levi, L., Jacobs, V.R., & Empson, S.B. (1996). A longitudinal study of learning to use children’s thinking in mathematics instruction. Journal for Research in Mathematics Education, 27(4), 403-434.
Franke, M.L., Carpenter, T.P., Levi, L., & Fennema, E. (2001). Capturing teachers’ generative change: A follow-up study of professional development in mathematics. American Educational Research Journal, 38(3), 653-689.
Schmoker, M. (2005). No turning back: The ironclad case for professional learning communities. In R. Dufour & R. Eaker, On common ground: The power of professional learning communities (pp. 135-153). Bloomington, IN: Solution Tree Press.
Categories: Continuous improvement, Facilitation, Learning designs
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