Every family has its stories, its inside jokes. One of my family’s is that, no matter what question someone asks of me, my answer is frequently, “I don’t know, but I’m delighted you thought I did.” The fact is, I really don’t know. And the older I get, the more I feel like an ecstatic Scrooge, dancing around in his nightgown at the end of A Christmas Carol, singing, “I don’t know anything. I never did know anything. But now I KNOW that I don’t know anything.” It frightened his housekeeper, but what happiness, what freedom. Not knowing, not having all the answers, and not needing to have the answers becomes a leader. I highly recommend it. People will want to pull up a chair