Purpose: To coach a client about an identified issue. Time: 30 to 45 minutes. The sweeping changes facing teachers today require a carefully orchestrated plan for implementation that incorporates support for individual teachers, teams of teachers, whole faculties, and teachers across schools. Coaches are a vital part of the change team. Part of the coach’s role is to focus on change management support to address individual educators’ challenges and the frustration, negativity, and resistance that often accompany change of any magnitude. The problem-solving protocol on p. 64 is one way for coaches to assist individuals or teams in dealing with problems or conflict that arise as a natural part of the change process.